The continued rise in clients seeking to outsource their end customer contact has driven further expansion of our call centre operations. Subscribers to the service are provided with a suitably trained dedicated point of contact as an extension to their business. In providing a professional interface between end customer and our client the services are wide ranging and include: enquiries handling, payment processing, telemarketing etc. This support function enables clients to free their time to focus on buying and selling more effectively. Our leading edge contact software tracks all calls received and made on behalf of the client whilst our tailored info on hold service delivers Increased brand awareness. With a flexible “pay as you use” billing platform there really is no need for clients to employ fixed resource and cost in this area.
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