Thursday 15 December 2011

100% Pick Accuracy "Guaranteed"

Our warehousing operations pride themselves on delivering industry leading service levels.
The tools, techniques, training and technology that we employ all combine to deliver industry leading service levels to our clients.

The confidence in our ability to function right first time means that we can offer a  peace of mind  guarantee to our clients.

Our Service Guarantee:

“In the event of any proven mis-pick we will replicate the cost of the original service at our own expense”.
Further details are available upon request.

Kirsty Fryers, Customer Services Manager, comments  "The decision to guarantee our pick accuracy is pretty ground breaking for the industry. In applying such a guarantee you have to be   super confident in the ability to get things right. On the odd occasion we mis-pick we rectify at our expense. This guarantee both cements trust and attracts new business."